Eclipse AI

Turn Customer Feedback Into Actionable Insights

Seamlessly collect all your customer feedback in one AI-powered customer feedback analytics platform. Say goodbye to siloed data and manual work.

✔ No credit card required ✔ Save hours of analysis ✔ Boost customer loyalty

Eclipse AI enables the leading brands to make data-driven customer decisions

How Eclipse AI drives value from customer data

Unify your customer data

Seamlessly connect all your data sources into one centralized AI-powered platform for a complete, 360° view of your customers

Eclipse AI has helped us unify customer review data from 130+ franchisees. It also generates valuable insights (based on AI analysis) which are being used by our marketing, ops, and training teams. 

Gareth,

Chief Marketing Officer, Traffic

Analyze with clarity

Unlock powerful dashboards to make data-driven decisions with confidence.

The Insights provided by the AI are saving us hours of analysis. They are always spot on and relevant to our clients.

Caitlin,

Loyalty Zone

Get Actionable Insights

Eclipse AI analyzes customer data across multiple touchpoints to deliver real-time, customizable insights, highlighting pain points and opportunities for improvement.

The auto-generated analytics based on the submitted responses and the cross-co-relative analysis were insightful and helpful.

Emran

Heidelberg Materials

Chat with your data

Get instant answers from your customer data—ask questions and uncover real-time trends, insights, and opportunities with an intuitive, conversational interface.

Without Eclipse AI

Feedback is scattered, hard to consolidate.

Manual analysis is slow, delaying decisions.

Feedback isn’t linked to KPIs.

Predicting customer behavior is impossible.

With Eclipse AI

Feedback is unified, providing a clear view.

AI generated actionable insights.

Feedback links directly to KPIs.

Customer behavior becomes predictable with insights.

Eclipse AI customer’s results after 1 year:

20+ hours/month

Time saved doing manual work

60%

Improvement in CX metrics

45%

Drop in Customer Churn

Eclipse AI customers achieve measurable improvements in customer experience within a year. How could your customer experience evolve?

Integrations

Seamlessly integrate with any feedback channel. 

Utilize our CSV importer or API for seamless customer data integration.

Transform feedback into actionable Insights

Collect customer feedback across all touchpoints
Unify customer feedback in one platform
Get AI-powered insights to improve CX

Transform your Voice-of-Customer data into insights with a couple of clicks

Start for free now!