The Insights provided by the AI are saving us hours of analysis. They are always spot on and relevant to our clients. The auto-generated analytics based on the submitted responses and the cross-co-relative analysis were insightful and helpful.
Eclipse AI has helped us unify customer review data from 130+ franchisees. It also generates valuable insights (based on AI analysis) which are being used by our marketing, ops, and training teams.
It consolidates all our Google Reviews and NPS survey results into one view to give us a clear overview of brand perception and satisfaction. It also uses AI to generate suggested actions for our team to follow up on.
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Turn siloed customer interactions into retention and revenue intelligence
Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.