Eclipse AI

Unify & Analyse Your Voice of Customer with Generative AI​

We unify your omnichannel customer feedback and analyse it to drive: growth, retention and customer satisfaction

✔ Free forever  ✔ No credit card needed  ✔ Reduce Churn

Unified Customer Intelligence

Without Eclipse AI

Fragmented and siloed Voice of Customer data requires teams hours of data analysis to consolidate and look for insights

With Eclipse AI

By unifying your Voice of Customer data and utilising Generative AI, we can analyse your customer feedback at scale, generating actionable insights to improve performance

The ROI of Eclipse AI

See how Eclipse AI drives business impact 

0 %
increase in NPS
hours saved monthly
0 %
user adoption
0 MO
payback period

VoC Intelligence: Listen, Understand, and Act on VoC Data

✔️ Collective (and discoverable) insights that are impacting your Customer Satisfaction metrics.

✔️ All your CX data in one view, with the collective topics, words and phrases surfaced

✔️ Real time insights and analysis to short cut measurement and reporting

See Eclipse AI in Action


Connect all your customer channels or create a survey


We analyse your customer data and surface key trends


Actionable insights to: drive retention, reduce churn, lower acquisition and maintain your competitive edge

Easy integration

with 20+ tools

Plug in your VoC channels with easy integration

Start for free now!

Analyse voice of customer data on autopilot

✔ Free Forever   ✔ 24/7 Support  ✔ Bank level security

Our customers say it best

Eclipse AI rated 'High Performer' by G2® for Proactive Customer Retention


Rated #1 for Ease of Use


Rated #1 for Quality of Support

Trusted by teams at the world’s leading customer-centric brands

In Action We Trust: See Eclipse AI Perform

Reclaim hours by utilising Eclipse AI so you and your team can get back to delivering exceptional customer experiences

Platform walkthrough: Get a tour of the platform, see how it works and how you can utilize in your organization

Access all the features of Eclipse AI for free and have the option to stay on our free plan

Start for free now!

'Experience Customer Retention on Auto-Pilot'

3x, 5x, 10x your customer retention with AI powered insights