Spending endless hours analysing siloed customer interactions?
Turn customer interactions into retention and revenue driving intelligence with a few clicks
No credit card required Save hours of analysis Boost customer loyalty
Staying on top of customer interactions from multiple sources and extracting insights can be challenging
Eclipse streamlines the analysis of omnichannel customer interactions with a few clicks
Key metrics demonstrating our success
Time saved in data analysis and reporting
Reduction of customer support emails
Portfolio profitability
Conversion rate from marketing activities
CSAT Improvement in months
Drop in customer churn
Centralise customer interactions from different sources into a single platform for analysis, ensuring consistent customer experiences
Perform location-specific analysis of customer interactions, pinpoint local issues and customise services to match regional customer preferences
Receive real-time AI-generated actionable intelligence to drive customer retention and growth, and save endless hours of analysis
Eclipse takes care of the manual analysis so you can focus on the things that really matter
Plug in your voice-of-customer data with a few clicks
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Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.
