Pricing & Plans

Start with a Professional plan free for 30 days · No credit card required

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G2 Rating: 4.6/5
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Monthly
Annually
Save 30%

Features

Forever Free

$0

/month billed annually

1 user included i

Basic

$120

/month billed annually

3 users Included i

Professional

$199

/month billed annually

5 users Included i

Free for 30 days
Unification and consolidation of data sources
Social and third-party review sites1 Connection3 Connection6 Connection
Create unlimited surveysView the latest 500 responsesView unlimited responses
Audio & video call data50 audio/video calls per month200 audio/video calls per month
Historical dataUpload one .csv file a monthUpload one .csv file a monthUpload unlimited .csv files
Customisable survey dashboard
Customisable review dashboard
Customisable call dashboard
Real-time AI-generated actionable insightsOnly from review connectionsFrom all sources
Free-text sentiment analysis
Audio/video call transcript
AI-generated call/video summaries
IntegrationsLimitedLimitedFull API Access
Survey data download
Unlimited Sharing
Integration with Zendesk
Kanban Board
Account per company11Unlimited
Priority support

Trusted by the world's most customer-centric brands

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Enterprise Package

Seamlessly collect all your customer feedback in one AI-powered customer feedback analytics platform.
Say goodbye to siloed data and manual work.

⚡ Collect customer feedback across all touchpoints.
⚡ Unify customer feedback in one platform.
⚡Get AI-powered insights to improve CX.
⚡Hand-on consulting support to help you design, develop, and deliver results.

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OSINT

Eclipse AI offers powerful OSINT and data fusion capabilities, enabling users to automatically gather, integrate, and visualize data from multiple public sources to reveal insights and relationships.

⚡ Automated OSINT: Gather data from diverse public sources instantly.
⚡ Link Analysis: Map and visualize connections between entities.
⚡ Data Fusion: Combine multiple datasets for deeper insights.
⚡ Team Collaboration: Work together with shared investigations and reports.

Results You Can Expect

90%

Time saved in data analysis and reporting

60%

Reduction of customer support emails

40%

Portfolio profitability

45%

Conversion rate from marketing activities

95%

CSAT Improvement in months

45%

Drop in customer churn

Frequently asked questions

Yes, we offer a free plan. To get started, you can sign up for our Professional plan trial. This is free for 30 days. After which, you have the option to continue with the paid Professional plan or paid Basic plan or switch to the Free plan.
Yes, you have the option to pay either on a monthly or on an annual basis. The annual payment is 30% less than the monthly payment option.
We accept all major credit cards. All listed prices are in USD.
We can setup 1-click integrations to suit your needs. Please get in touch with your requirements.
There is no onboarding fee. Onboarding takes a few clicks. When you start with Eclipse AI, you’ll also be partnered with a dedicated onboarding specialist who will create a detailed project plan and offer personalized, one-on-one support for your first 30 days. This ensures a smooth start and helps align your goals with our solutions.
Our Professional plan is free for 30 days. After which, you downgrade to the Free to Basic plan. For the first 30 days at least, we want to ensure you get the ‘full’ experience