1 user included ⁱ
$ 35 for additional users
3 users included ⁱ
$ 25 for additional users
5 users included ⁱ
$ 20 for additional users
1 user included ⁱ
$ 35 for additional users
3 users included ⁱ
$ 25 for additional users
5 users included ⁱ
$ 20 for additional users
Unification and consolidation of data sources
A data source integration connects and unifies feedback data from surveys, third-party review sites, audio/video calls, historical data, etc.
Social and third-party review sites
Google, Facebook, Trustpilot, G2, etc.)
1 Connection
3 Connections
6 Connections
Create unlimited surveys
View the latest 500 responses
View unlimited responses
Audio & video call data
50 audio/video calls per month
200 audio/video calls per month
Historical data
Upload one .csv file a month
Upload one .csv file a month
Upload unlimited .csv files
Customisable survey dashboard
Customisable review dashboard
Customisable call dashboard
Real-time AI-generated actionable insights
Only from review connections
From all sources
Free-text sentiment analysis
Audi/video call transcript
AI-generated call/video summaries
Integrations
✔️ Share survey dashboard with users and non-users
Limited
Limited
Full API Access
Survey data download
Unlimited Sharing
✔️ Share survey dashboard with users and non-users
Integration with Zendesk
Kanban Board
Account per company
1
1
Unlimited
Priority support
Our most powerful AI-backed cx software for advanced analytics
30% off on annual plans
5 users included ⁱ
$ 20 for additional users
CX feedback and analytics software with limitation
3 user included ⁱ
$ 20 for additional users
CX feedback and analytics software with increased limitation
1 user included ⁱ
$ 20 for additional users
Unification and consolidation of data sources
A data source integration connects and unifies feedback data from surveys, third-party review sites, audio/video calls, historical data, etc.
Social and third-party review sites
Google, Facebook, Trustpilot, G2, etc.)
6 Connections
Create unlimited surveys
View unlimited responses
Audio & video call data
200 audio/video calls per month
Historical data
Upload unlimited .csv files
Customisable survey dashboard
Customisable review dashboard
Customisable call dashboard
Real-time AI-generated actionable insights
From all sources
Free-text sentiment analysis
Audi/video call transcript
AI-generated call/video summaries
Integrations
Full API Access
Survey data download
Unlimited Sharing
✔️ Share survey dashboard with users and non-users
Integration with Zendesk
Kanban Board
Account per company
Unlimited
Priority support
Unification and consolidation of data sources
A data source integration connects and unifies feedback data from surveys, third-party review sites, audio/video calls, historical data, etc.
Social and third-party review sites
Google, Facebook, Trustpilot, G2, etc.)
1 Connection
Create unlimited surveys
Audio & video call data
Historical data
Upload one .csv file a month
Customisable survey dashboard
Customisable review dashboard
Customisable call dashboard
Real-time AI-generated actionable insights
Free-text sentiment analysis
Audi/video call transcript
AI-generated call/video summaries
Integrations
Limited
Survey data download
Unlimited Sharing
✔️ Share survey dashboard with users and non-users
Integration with Zendesk
Kanban Board
Account per company
1
Priority support
Unification and consolidation of data sources
A data source integration connects and unifies feedback data from surveys, third-party review sites, audio/video calls, historical data, etc.
Social and third-party review sites
Google, Facebook, Trustpilot, G2, etc.)
3 Connections
Create unlimited surveys
View the latest 500 responses
Audio & video call data
50 audio/video calls per month
Historical data
Upload one .csv file a month
Customisable survey dashboard
Customisable review dashboard
Customisable call dashboard
Real-time AI-generated actionable insights
Only from review connections
Free-text sentiment analysis
Audi/video call transcript
AI-generated call/video summaries
Integrations
Limited
Survey data download
Unlimited Sharing
✔️ Share survey dashboard with users and non-users
Integration with Zendesk
Kanban Board
Account per company
1
Priority support
Time saved in data analysis and reporting
Reduction of customer support emails
Portfolio profitability
Conversion rate from marketing activities
CSAT Improvement in months
Drop in customer churn
Yes, we offer a free plan. To get started, you can sign up for our Professional plan trial. This is free for 30 days. After which, you have the option to continue with the paid Professional plan or paid Basic plan or switch to the Free plan.
Yes, you have the option to pay either on a monthly or on an annual basis. The annual payment is 30% less than the monthly payment option.
We accept all major credit cards. All listed prices are in USD.
We can setup 1-click integrations to suit your needs. Please get in touch with your requirements.
There is no onboarding fee. Onboarding takes a few clicks. When you start with Eclipse AI, you’ll also be partnered with a dedicated onboarding specialist who will create a detailed project plan and offer personalized, one-on-one support for your first 30 days. This ensures a smooth start and helps align your goals with our solutions.
Our Professional plan is free for 30 days. After which, you downgrade to the Free to Basic plan. For the first 30 days at least, we want to ensure you get the ‘full’ experience
Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.
