Turn Customer Feedback Into Actionable Insights

Seamlessly collect all your customer feedback in one AI-powered customer feedback analytics platform. Say goodbye to siloed data and manual work.

  • Unify customer feedback in one platform
  • Discover key trends and opportunities
  • Get AI-powered insights to improve CX
Get Started Free
  • No credit card required
  • Save hours of analysis
  • Boost customer loyalty
high-performer-spring 23users-love-us-g2high-performer-summer23
Read Customer Reviews
Hero Image - Core Features

Eclipse AI enables the leading brands to make data-driven customer decisions

Zones-logo
HB Cement
PIMS

How Eclipse AI drives value from customer data

Unify your customer data

Seamlessly connect all your data sources into one centralized AI-powered platform for a complete, 360° view of your customers

Eclipse AI has helped us unify customer review data from 130+ franchisees. It also generates valuable insights (based on AI analysis) which are being used by our marketing, ops, and training teams.

Gareth, Chief Marketing Officer, Traffic

Analyze with clarity

Unlock powerful dashboards to make data-driven decisions with confidence.

The Insights provided by the AI are saving us hours of analysis. They are always spot on and relevant to our clients.

Caitlin, Loyalty Zone

30-Day Free Trial
Low-Sentiment-Reasons

Get Actionable Insights

Eclipse AI analyzes customer data across multiple touchpoints to deliver real-time, customizable insights, highlighting pain points and opportunities for improvement.

The auto-generated analytics based on the submitted responses and the cross-co-relative analysis were insightful and helpful.

Emran, Heidelberg Materials

why-improvement-failures
Chat-with-AI-2

Chat with your data

Get instant answers from your customer data—ask questions and uncover real-time trends, insights, and opportunities with an intuitive, conversational interface.

Try For Free
Without Eclipse AI
  • Feedback is scattered, hard to consolidate.
  • Manual analysis is slow, delaying decisions.
  • Feedback isn’t linked to KPIs.
  • Predicting customer behavior is impossible.
With Eclipse AI
  • Feedback is unified, providing a clear view.
  • AI generated actionable insights.
  • Feedback links directly to KPIs.
  • Customer behavior becomes predictable with insights.

Eclipse AI customer’s results after 1 year:

Hand Clock

20+ hours/month

Time saved doing manual work

Hand Clock

60%

Improvement in CX metrics

Hand Clock

45%

Drop in Customer Churn

Eclipse AI customers achieve measurable improvements in customer experience within a year. How could your customer experience evolve?

See Success Stories
Integrations
Integrations

Seamlessly integrate with any feedback channel.

Utilize our CSV importer or API for seamless customer data integration.

Explore Integrations

Transform feedback into actionable Insights

Collect customer feedback across all touchpoints Unify customer feedback in one platform Get AI-powered insights to improve CX

Book a demo with your data