Eclipse AI

Drive Customer Retention for your clients with Eclipse AI

The more insights you have about your client’s customers, the easier it is to build a customer-focused CX strategy that drives retention.

Eclipse, our generative AI platform allows you to unify omnichannel voice-of-customer data, analyse it at scale using AI, and generate actionable intelligence from it that will help your clients deliver amazing customer experiences.

Custom-built for the dynamic needs of CX Teams and Consultants

Make your teams more efficient, grow your accounts, and deliver more value to your clients. With Eclipse AI, it’s a win-win for you and your customers. Here’s what to expect.

Save Countless Hours of Work

Save your clients countless hours of repetitive work by letting Eclipse unify omnichannel voice-of-customer data

Receive Actionable Intelligence

Eliminate guesswork by using generative AI to create actionable intelligence based on a granular analysis of voice-of-customer data

 

Identify CX red flags 10x faster

Help your clients identify CX red flags and bottlenecks and receive data-driven alerts 10x faster

Trusted by teams at leading CX Consultancies

Eclipse AI rated 'High Performer' by G2® for Proactive Customer Retention

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Rated #1 for Ease of Use

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Rated #1 for Quality of Support

Turn Omnichannel Voice-of-Customer into Insights

Unify omnichannel Voice-of-Customer data, analyse it at scale using AI and extract insights to improve performance metrics

✔Free forever  ✔ No credit card needed  ✔ Reduce Churn

Turn siloed customer interactions into retention and revenue intelligence

Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.

Transform your Voice-of-Customer data into insights with a couple of clicks

Start for free now!