save 30%
Nothing per month
Billed never
1 user included
$35 for each additional user
✓ Consolidate your feedback in one place
✓ Connect 1 review site
✓ Create unlimited surveys
✓ Upload 10 audio/video calls per month
✓ Upload 1 CSV data file a month
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Download survey responses
✓ Unlimited Sharing
✓ Kanban board
✓ 1 user included ($35 for additional)
✓ 1 account per company
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ 4-5 day resolution time
Per Month
Billed Annually
3 users included
$25 for each additional user
✓ Consolidate your feedback in one place
✓ Connect 3 review sites
✓ Create unlimited surveys
✓ Upload 50 audio/video calls per month
✓ Upload 10 CSV data files a month
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Download survey responses
✓ Unlimited Sharing
✓ Real-time insights from review sites
✓ Kanban board
✓ 3 users included ($25 for additional)
✓ 1 account per company
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ 1-2 day resolution time
Per Month
Billed Annually
5 users included
$20 for each additional user
Free for 30 days
✓ Consolidate your feedback in one place
✅ Unified view of all the Voice of Customer Data (Surveys, Conversations, and Online Reviews)
✓ Connect 6 review sites
✓ Create/integrate unlimited surveys
✓ Upload/integrate 200 audio/video calls per month
✓ Upload unlimited CSV data files
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Download survey responses
✓ Unlimited Sharing
✓ Real-time insights from all sources
✓ Real-time trend alerts
✓ Kanban board
✓ 5 users included ($20 for additional)
✓ 1 account per company
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ Full API Access
✓ Zendesk (support tickets, calls)
✅ 1-click integration with Zendesk support tickets and calls
✓ Priority support
Nothing per month
Billed never
1 user included
$35 for each additional user
✓ Consolidated dashboard
✓ Connect 1 review site
✓ Create unlimited surveys
✓ Upload 10 audio/video calls per month
✓ Upload 1 CSV data file a month
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Kanban board
✓ 1 user included ($35 for additional)
✓ 1 account per company
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ 4-5 day resolution time
Per Month
Billed Monthly
3 users included
$25 for each additional user
✓ Consolidated dashboard
✓ Connect 3 review sites
✓ Create unlimited surveys
✓ Upload 50 audio/video calls per month
✓ Upload 10 CSV data files a month
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Real-time insights from review sites
✓ Kanban board
✓ 3 users included ($25 for additional)
✓ 1 account per company
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ 1-2 day resolution time
Per Month
Billed Monthly
5 users included
$20 for each additional user
Free for 30 days
✓ Consolidated dashboard
✓ Connect unlimited review sites
✓ Create/integrate unlimited surveys
✓ Upload/integrate 200 audio/video calls per month
✓ Upload unlimited CSV data (support tickets, emails)
✓ Reviews dashboard
✓ Surveys dashboard
✓ Calls dashboard
✓ CSV data dashboard
✓ Export survey responses
✓ Real-time insights from all sources
✓ Real-time trend alerts
✓ Kanban board
✓ 5 users included ($20 for additional)
✓ 1 account per company
✅ Each company has 1 main account but you can add multiple users
✓ Online and App review sites
✅ 1-click integration with Trustpilot, Google My Business, Facebook, G2, Capterra, App Store, Google Play
✓ Full API Access
✓ Zendesk (support tickets, calls)
✅ 1-click integration with Zendesk support tickets and calls
✓ Priority support
Eclipse turns omnichannel customer interactions into retention and revenue driving insights
Yes, we offer a free plan. To get started, you can sign up for our Professional plan trial. This is free for 30 days. After which, you have the option to continue with the paid Professional plan or paid Basic plan or switch to the Free plan.
Yes, you have the option to pay either on a monthly or on an annual basis. The annual payment is 30% less than the monthly payment option.
We accept all major credit cards. All listed prices are in USD.
Each company is allowed one company account but you can add multiple users to that account.
We can setup 1-click integrations to suit your needs. Please get in touch with your requirements.
We offer call and email support. We’re here to help you succeed!
There is no onboarding fee. Onboarding takes a few clicks.
Please contact us. We’re here to help.
Our Professional plan is free for 30 days. After which, you downgrade to the Free to Basic plan. For the first 30 days at least, we want to ensure you get the ‘full’ experience