Drive Customer Retention for your clients with Eclipse AI
The more insights you have about your client’s customers, the easier it is to build a customer-focused CX strategy that drives retention.
Eclipse, our generative AI platform allows you to unify omnichannel voice-of-customer data, analyse it at scale using AI, and generate actionable intelligence from it that will help your clients deliver amazing customer experiences.
Custom-built for the dynamic needs of CX Teams and Consultants
Make your teams more efficient, grow your accounts, and deliver more value to your clients. With Eclipse AI, it’s a win-win for you and your customers. Here’s what to expect.
Save Countless Hours of Work
Save your clients countless hours of repetitive work by letting Eclipse unify omnichannel voice-of-customer data
Receive Actionable Intelligence
Eliminate guesswork by using generative AI to create actionable intelligence based on a granular analysis of voice-of-customer data
Identify CX red flags 10x faster
Help your clients identify CX red flags and bottlenecks and receive data-driven alerts 10x faster
Trusted by teams at leading CX Consultancies
Eclipse AI rated 'High Performer' by G2® for Proactive Customer Retention