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The most successful companies don’t just understand what their customers want — they also know how they stack up against the competition.
Research by the London School of Economics shows that an average NPS® increase by 7 points correlates with a 1% growth in revenue.
To understand how to improve customer loyalty, NPS® is the right place to start. Let’s look at how your NPS® compares:
Compare your NPS® against industry competitors with our benchmarking calculator.Find out what steps you can take to improve your score and customer loyalty.
