Eclipse AI

Category: Blog

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The Only Voice of Customer Template You’ll Ever Need to Drive...

Learn how to gather and implement actionable customer feedback with our Voice of Customer template

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AI for Customer Success: Transforming Client Engagement in the Digital Era

In the ever-evolving digital era, "AI for customer success" emerges as a vital catalyst for reshaping the...

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10 Effective Ways to Increase Omnichannel Customer Engagement

In an era where customers interact with brands through a variety of channels, the importance of omnichannel...

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Voice of the Customer Analytics: A Complete Guide

In today’s customer-driven market, the Voice of the Customer (VoC) has become an integral part of business...

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Top 10 Voice of the Customer Best Practices

In today’s customer-driven market, the Voice of the Customer (VoC) has become an integral part of business...

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Eclipse AI Vs Birdeye

Franchise businesses, ranging from fast-food chains to retail brands and service providers, have long been the embodiment...

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Tech-Infused CX: Revolutionizing Multi-Location Businesses with AI

In the dynamic landscape of modern business, the integration of artificial intelligence (AI) has emerged as a...

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Harnessing Customer Insights for Consistency in Multi-Venue Experiences

In the multifaceted world of multi-venue businesses, delivering a consistent and exceptional customer experience across various locations...

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Customer Insights Across Multiple Venues: Strategies for Success

In the ever-evolving landscape of multi-venue businesses, the ability to gather and apply customer insights across diverse...

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Quest for Unified Customer Experiences in Franchise Businesses

Franchise businesses, ranging from fast-food chains to retail brands and service providers, have long been the embodiment...

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