![What is Customer Retention Rate](https://eclipse-ai.com/wp-content/uploads/2024/02/Coverpost-8-e1708011486571-300x217.png)
A Quick Guide to Customer Retention Rate
A good CRR varies by industry but generally reflects a company’s ability to keep customers over time. Strategies to improve CRR include enhancing customer experience, engaging through personalized communication, rewarding loyalty, utilizing feedback, and leveraging technology.