Why settle for hit-or-miss when you can hit the bullseye every time? Eclipse AI provides the marketing team with actionable insights and recommendations to enhance performance. These insights include specific suggestions for optimising ad campaigns, refining customer acquisition strategies, and addressing pain points mentioned by customers. This helps marketing teams to prioritise their efforts and make data-driven decisions.
Understanding your audience is the key to engagement, conversion, and growth. Eclipse AI not only eliminates wasteful spending but also unearths invaluable insights about your audience’s and your competition. This deep understanding empowers you to craft messages that resonate and campaigns that captivate.
Utilise our Generative AI-powered platform to swiftly assess your performance against industry competitors. Gain immediate insights into your competitors’ reviews and sentiments, equipping you to secure a winning edge.
With Eclipse AI, marketing teams gain the power of real-time insights from social media feedback, enabling them to stay ahead by promptly identifying changes in discussion volume and net sentiment related to your brand.
Unlock Free VoC Templates to master your online reputation and stay ahead with our Exclusive VoC Insights Newsletter.
Eclipse AI unifies voice of customers from different sources (emails, chats, surveys, tickets and calls) to provide an aggregated view of how a product is perceived, potentially saving your team hundreds of hours of data consolidation.
"As the Marketing Director, I cannot express enough how your AI platform has transformed our business. With Eclipse AI's powerful sentiment analysis capabilities, we gained a deeper understanding of our customers. The platform's actionable insights guided our decision-making processes, helping us refine our ad campaigns, optimise our customer acquisition strategies, and address specific pain points mentioned by our customers. The iterative optimization approach enabled us to adapt quickly, resulting in significant performance improvements. By targeting the most valuable customer segments based on feedback analysis, we achieved a substantial reduction in customer acquisition costs while attracting high-quality leads."
Unify omnichannel Voice-of-Customer data, analyse it at scale using AI and extract insights to improve performance metrics
✔Free forever ✔ No credit card needed ✔ Reduce Churn
Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.
