Capterra is the #1 destination for finding the right software and services. It offers access to over 2 million verified reviews— saving you time, increasing productivity, and accelerating your growth.
By leveraging Eclipse AI’s advanced analytics features, you can identify patterns, trends, and areas for improvement based on Capterra reviews. This empowers your team to take proactive measures to address customer concerns, optimise product offerings, and deliver a more tailored and satisfying experience to your customers.
Empower your Customer Experience and Customer Success teams to analyse Capterra reviews at scale using our cutting-edge generative AI technology. Uncover the reasons behind customers’ love for your product as well as the obstacles that hinder delivering a seamless Customer Experience.
Eclipse AI provides a powerful solution for customer experience teams to analyse reviews from Capterra and extract actionable insights to enhance customer retention. Our platform enables you to uncover the key themes that influence both positive and negative net sentiment, offering invaluable insights into customer perceptions and sentiments.
Connect your Capterra reviews with Eclipse AI effortlessly, deep dive into your customer feedback, and get AI-generated actionable insights to deliver exceptional customer experience.
Unify omnichannel Voice-of-Customer data, analyse it at scale using AI and extract insights to improve performance metrics
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Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.
