Eclipse AI rated #1 in Proactive Customer Retention for SMEs by G2®
Close this search box.

Benchmark your Customer Retention Rate

Calculator designed for your needs.

Retention Rate measures the percentage of customers who continue to use a company’s products or services over time. A high CRR indicates that customers are satisfied and loyal, while a low CRR indicates that customers may be switching to competitors.

To understand how to improve customer retention rate, benchmarking your retention rate versus your industry peers is the right place to start.

👉 Compare your customer retention rate against industry competitors with our benchmarking calculator.

👉Find out what steps you can take to improve your retention rate.

By submitting this form, you accept our Terms & Privacy Policy

Turn siloed customer interactions into retention and revenue intelligence

Eclipse AI consolidates and analyzes omnichannel voice of customer data across different channels. Providing visibility, insights and actionable intelligence to drive revenue and growth.

Transform your Voice-of-Customer data into insights with a couple of clicks

Start for free now!