Eclipse AI began its journey in 2021 with the goal of helping companies transform their customer experiences. Two years later, we’ve cemented our place in the Customer Intelligence landscape.
Delivering par-excellence customer experiences is something we’ve always strived towards and we spare no effort in making this happen for our clients.
By putting our clients and customers at the very center of everything we do we ensure that the Eclipse AI platform actually delivers on its promises by unifying voice of customer, improving customer retention and driving growth for businesses.
Today, we are proud to share that due to the overwhelming support of our clients, we’ve been recognised as a leader in G2’s ‘Proactive Customer Retention Category’ in its Summer 2023 report. The quarterly G2 reports are based on customer satisfaction and review scores by real users.
Industry Average: 9.6
Industry Average: 8.6
Industry Average: 8.9
The most customer-centric CX, and Customer Success teams choose Eclipse AI to listen to and connect with their customers.From unifying and analysing multichannel voice of customers at scale, to generating actionable intelligence that drives retention and growth, Eclipse AI has been making waves all around.
Book a personalized demo with one of our CX experts today to understand how Eclipse, our generative AI platform can help you unify your omnichannel voice-of-customer data and drive retention.
Click here to see Eclipse AI’s profile on G2® and read verified reviews from real users
Unify omnichannel Voice-of-Customer data, analyse it at scale using AI and extract insights to improve performance metrics
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